Tahanic brings workforce execution, customer reputation and operational cost intelligence into one connected platform.
“Who is working today, what needs doing, and what does it cost me?” Rosters, tasks and proof of completion, in one place.
Drag a shift, cover a gap, publish when it is right. Staff see it on their phone.
Opening, closing, checks. Attached to a shift, ticked on the phone, visible when it is missed.
Cost is calculated as you build the week, not at the end of the month when it is too late.
Staff request, the system shows the consequence, a person decides. The same gate as every other Tahanic product.
Double bookings, availability conflicts, overtime risk and minimum rest are checked while the week is still a draft. Publishing notifies staff, and every change keeps its old and new version.
A tick, a step-by-step checklist, a photo, a reading, a QR scan at the right place, a signature, or a manager sign-off. Several can be required on the same task.
Reminders before the deadline, a notice when it passes, escalation to a manager and then to a second name. Every completion keeps who, when and where.
Guest count and service time generate the tasks. The event closes with a completion report you can show the client.
Clock-in from the phone, checked against the location — a shop, a site or a client visit. Late arrivals and no-shows surface while the shift can still be covered.
“What did my customer say, and what do I write back?” It learns your business and your tone, drafts every reply in your voice, and stops at your approval.
Nothing is missed, nothing is answered twice, and the oldest never sits for a week.
“We're sorry about the wait, Mark. Saturday evenings run slower in our kitchen and we are working on it.”
Every sentence can be traced back to something you told it. If it doesn't know, it doesn't invent.
Legal, safety and staff complaints never get a ready-to-go draft. The rule runs before any AI signal and cannot be switched off.
Every reply waits at the gate for a person. Nothing customer-facing leaves without your explicit approval.
Length, warmth, formality and language change in one tap. It replies in the language the customer used, and keeps the versions you passed over.
Products, promotions, policies, good and bad reply examples, and per-location overrides. Approved replies teach it what you actually sound like.
Rules by rating, keyword, language, location and business hours — plus a confidence threshold, an activity log, and one button that stops everything.
Requests by QR, link or email, with duplicate protection and a do-not-contact list. Never fake reviews — only real customers, asked once.
Recurring topics, emerging issues, location differences and response times — with a weekly summary short enough to actually read.
“Where is my money going?” What you should have spent versus what you did — and the gap, explained.
Invoices update item prices, and item prices move the cost of every product or service that uses them.
Price, portion or supplier — the decision is yours, but it is made with the real number.
Not just that money is missing, but which category it left from.
Count sheets by storage area, counted on a phone, saved as a draft until someone finalises it. Low stock and reorder suggestions come out of the same numbers.
Recorded in seconds with a reason attached, so waste stops being an unexplained number at the end of the month.
The gap gets a likely explanation, an estimated cost and a suggested thing to check — not a chart to interpret on your own.
Every product carries its cost, margin and popularity together, and a price change can be simulated before it goes live.
The most demanding of the three — and the count task can be opened in MySchedule.
Sarah the bartender at Location A is created once. MySchedule rosters her, MyReview shows her name in a customer's words, MyCost counts her hours against the week's sales. No product asks you to build your business again.
Every Tahanic workflow operates behind the same control layer. The system prepares the work, flags what needs your judgment, and stops where human approval is required. Risk rules run before any AI signal and cannot be switched off by a setting.
Sign in once and switch between MySchedule, MyReview and MyCost without a second password. The same profile reaches every location you run — your permissions travel with you.
Bring scheduling, tasks and proof of completion into one connected workflow.
